To Our Valued Customers,
We would like to take a moment to thank you for your patience as we adapt to the changing climate of the construction industry. The effects of the pandemic can be frustrating, especially when they directly affect your home. Our top priority is to find solutions to these temporary challenges and to keep you informed as we progress.
Limited materials, labor shortages, and delivery delays have hit the construction industry hard. Some manufacturers have gone so far as to stop accepting new material orders until they are able to catch up. We have begun to see progress, but the depth of these challenges has kept our recovery slow. Though these delays do not affect every project, we’ve made it our mission to ensure that our customers feel informed and cared for.
Like you, we depend on the unparalleled standards that define our reputation. We are taking every possible action within our control to maintain the long-established caliber of our customer service. Our team is proactively seeking viable solutions for material disruptions without sacrificing the quality our customers have come to expect.
Carolina Home Exteriors will continue to serve our community as we have for over 40 years. As industry experts, we are prepared to weather the storm and continue to bring quality outdoor living spaces to our customers.
For your peace of mind, please rest assured that our team is:
- Monitoring delivery times and ordering materials as early as possible to minimize delays
- Seeking alternatives that may expedite your project without sacrificing quality
- Communicating with you on the progress of your project
Thank you for supporting your local small business. Your patience and dedication are appreciated. We are grateful for your trust in us to build the home addition of your dreams. As always, our team is here to help every step of the way. For questions or concerns, please contact our office during business hours at (843) 651-6514.
President & Owner
Carolina Home Exteriors
11730 Frontage Rd, Murrells Inlet, SC 29576
P. (843) 651-6514
What if my project has not started?
We are maintaining our scheduling as much as possible during these uncertain times. Unfortunately, we and our fellow construction businesses have seen significant ongoing delays in the manufacturing and delivery of our products and materials. As we continue to adjust our timelines accordingly, you can be confident that our team will keep you updated on the status of your project as we get more information.
What if my project is in process?
We are continuing to work through our current projects as timely and efficiently as possible. While our manufacturers experience delays in producing and delivering your custom materials, our team will diligently monitor the status of your project and update you accordingly.